MetaDesign Solutions
MetaDesign SolutionsEnhancing patient care and accessibility: streamlining appointment booking and telemedicine services for Medanta Hospital
Overview
MetaDesign Solutions successfully developed a comprehensive Web and Mobile Application for Medanta Hospital, enabling seamless appointment booking for physical and telemedicine consultations. Integrated with the hospital’s HIS and various third-party systems, the solution ensures a secure, efficient, and user-friendly experience for patients and healthcare providers alike, facilitating better healthcare access.
about the client
Medanta Hospital, founded by the esteemed Dr. Naresh Trehan, is one of India’s largest multi-speciality tertiary care providers. With a mission to deliver advanced yet affordable medical services, Medanta has established itself as a leader in healthcare, operating across multiple major cities in India. The hospital is renowned for its state-of-the-art facilities and a team of highly experienced doctors trained at some of the world’s most prestigious institutions. Medanta’s commitment to quality care is reflected in its consistent ranking as the best private hospital in India from 2020 to 2023 and its inclusion in Newsweek’s list of the top 250 global hospitals in 2023.
The hospital’s organizational structure promotes collaboration and multispecialty care integration, ensuring that patients receive the highest standard of care. Medanta’s dedication to excellence in healthcare delivery makes it a trusted name among patients seeking specialized treatment across various medical disciplines.
Industry Domain
Allied Healthcare and Medical Devices
Service Category (Service-line)
Web App Development / Mobile App Development / Video Conferencing / Payments
Technologies Used
MongoDB, Node
Amazon Web Services (AWS)
Angular, React
Android
iOS
Challenges
Ensuring security and overall stability, reliability and performance
Building a highly reliable and consistent service for podcasting and interactive video
Videos were recorded using a custom HLS streaming service and were of a lower quality than that was required in the case of a 4-user combined stream scenario. The MDS team resolved the issue successfully by building sockets to hold connections and sustain them
Low bandwidth connections in discussions with 4 users generated an issue where users would unexpectedly drop out of rooms. MDS created a bespoke module which successfully resolved the issue
Solution Scope and Services
GetVokl service was required to be completely functional even on devices connected to poor quality networks with a large user base being able to enjoy seamless video discussions and with an even larger set of users having the ability to watch discussions in progress as well.
Keeping the client’s directives in mind, Metadesign designed GetVokl,com to be lightweight yet feature-rich and intuitive for a user to onboard and interact with the service.
Web Development
CMDS developed an intuitive and lightweight web platform from which users taking full advantage of Angular 4 to create a robust and fluid front-end experience on both desktop and mobile web browsers. The front-end was linked seamlessly to Opentok, which controls audio and video streaming. Firebase was utilized to push notifications and real-time data transfers.
Mobile Development
To ensure the clients’ requirements for an easily accessible Video Discussion Platform were met, GetVokl required a two-pronged approach for the mobile segment. Mobile apps were created for Android and iOS platforms utilizing Native Android app Development and Native iOS app development which ensured a seamless, robust and user-friendly experience. This was augmented with a powerful and mobile-friendly website which could allow users to drop into video discussions without downloading the app, which further removed barriers to entry.
Backend Development
To ensure that GetVokl which is a traffic and bandwidth-heavy video platform ran smoothly even under stress, MDS developed a robust backend framework which could effortlessly support high volumes of VoIP communication. utilizing NodeJS, Express, MongoDB. Firebase was used to optimize data transfer. This combination of technologies was stress-tested to ensure a robust and scalable backend which would effortlessly support GetVokl.
Results
Metadesign Solutions team successfully delivered to scope of the video based digital product here, in a collaborative product engineering model, in an agile approach working iteratively to overcome all developmental hurdles along the way and delivering a feature and function rich, responsive and user-friendly communication platform for GetVokl.
The platform provides an extensive reach making it quick and easy to join in discussions and spread one’s views or view discussions in progress and gain an insight into what people are thinking about globally. To enable such a solution to continually operate and deliver to users, we are the ongoing partner to enable continuous digital product development and support services.
The Getvokl service is a well accepted video-podcast service and has been in use for a few years now. It is currently undergoing a new version upgrade and platform enhancement to meet a new set of scope areas and domains.